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The Business Case for Diversity
By Joe Echevarria, CEO, Deloitte LLP
The United States is redefining itself as a nation of diversity more quickly than most people think, with many businesses leading the way. Deloitte is one of those leaders. We are proud to have been chosen Company of the Year by LATINA Style. But we also recognize that leadership comes with obligations. The work Deloitte professionals do every day plays a crucial role in serving the investor public and protecting capital markets, while providing high quality services to our clients. We are committed to leading the audit profession, and leading in the marketplace. We know that people, clients and markets will trust and respect our Deloitte brand to the extent we earn their trust and prove our leadership, in all that we do.
Diversity is an important part of that leadership, and should have a prominent place on the business agenda. Just look at the demographics. According to the U.S. Census Bureau, more than half of the growth in the total U.S. population between 2000 and 2010 was because of the increase in the Hispanic population. By 2010, Hispanics comprised 16 percent of the total U.S. population, the largest single ethnic group in the U.S. That spells significant economic, social, and political change for our society and for companies that want to survive and prosper.
It’s not enough for businesses to think about diversifying their workforces and markets at some point in the future. To stay relevant, it needs to happen now. The rationale goes beyond moral or social motivations. There’s a clear business case.
Obviously, being inclusive makes sense when it comes to recruiting and retaining high-quality talent. Diverse talent brings different experiences, ideas, and solutions that can generate new opportunities and new products. A diverse workforce can also respond more effectively to the needs of Hispanics and other minority groups – populations with rapidly-increasing purchasing power. And a diverse company, with reach into every part of society, can make better-informed and more responsible decisions. In short, diversity helps the bottom line.
For more than 30 years, Deloitte has been committed to a diverse workplace, aggressively recruiting and hiring people from all walks of life. We serve a global network of clients who increasingly say diversity is a key business driver for them. The more inclusive we are, the better we can attract highly qualified people to our firm. These new hires, in turn, help us better understand markets, client needs, and future services and products we must provide.
Take my case. I joined Deloitte in 1978 and became an audit partner 10 years later. The firm encouraged my development, as a professional and as a leader, over my 33-year career. Recently, I was elected CEO of Deloitte LLP, overseeing about 50,000 people across the U.S. and in India.
Working to strengthen our culture through diversity takes a big commitment. For example, Deloitte donates more than half a million dollars every year to support scholarships for minorities. In addition, we’ve set up apprenticeship programs for college students from both four-year and two-year institutions. And for our people, we’ve established mentoring, leadership development, and networking programs that help reduce turnover – and save money.
Businesses that take the initiative to address the changes reshaping our society now improve their chances of leading – and winning. Businesses that stand by and do nothing run the risk of being left behind. Deloitte’s commitment is to lead, in all that we do. We know that diversity is good for the clients we serve, for the people we hire, for the communities we call home, and for the owners of our firm. It is a great example of win-win-win-win. Thank you again for choosing Deloitte as the Company of the Year. We are deeply honored.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor.
Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
About Deloitte
As used in this document, “Deloitte” means Deloitte LLP. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
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